- Selection Of Appropriate Offshore Location
- Political and economic fidelity of the country
- Language and talent set of local population
- The condition of the country's existing telecommunications infrastructure
- Selection Of Ideal Outsourcing Partner
- Price
- Expertise in a particular industry
- Integration capabilities
- Training and qualifications
- Overall customer service strategy
- Company information privacy
- Knowledge in latest technology
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- Dynamic Challenges
- Management challenges
- Cultural/language communication risks
- Security risks
- Legal concerns
- Time zone challenges
- Knowledge transfer challenges
- Legal issues
- Outsourcing in-house Problems
- Sign up for projects without enough preparation
- Striking big deals for the wrong reasons
- Lack of legal and regulatory expertise
- Appropriate recruitment
- Shortage of technical expertise
- Up-front investment
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